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  • Typical FAQs
  • Using the Zimi App
  • Manuals
  • Electrical Installations
  • How to add a device
    Select the MENU ICON located in the top left hand corner. Select the ADD NEW DEVICE button. Choose the AUTOMATIC option to search for devices nearby. Alternatively you can use the MANUAL option if you wish to scan the QR code on the device.Featured
  • Use Voice Control with Google Home
    Open the Google Home app on your phone and select Settings Under Services, select Works withPopular
  • How to update Device Firmware
    1. Select the SETTINGS ICON in the bottom right hand corner. 2. Choose the device that you wish to update. 3. Select UPDATE located next to the firmware version (update will not be visible if the latest version is installed). 4. Select START UPDATE and make sure you keep your phone close to the Powermesh device during the update. 5. Follow the prompts and press OK once the firmwarSome readers
  • Use Voice Control with Amazon Alexa
    Open your Alexa app and select More located on the bottom right corner. Select Skills & Games On the top right corner, select the magnify icon and enter Zimi in the search box. Select Zimi after it has appeared in the search results Select ENABLE TO USE.Some readers
  • Multi-way switching with Behaviour link
    During the setup process, Zimi will check for switches that are available to link. Choose an available switch to behavior link to another device. When you have assigned your switches to other devices, press Continue. (https://storage.crisp.chSome readers
  • I forgot my password / Reset my password
    If you need to reset the password on your Zimi Account, this can be done via the Zimi app. Enter your email address and tap Forgot your password?Some readers
  • How to set up a schedule on a device
    Open the room where the device is and select Schedule located on the bottom menu bar Set the Time and select the Action you would like the device to do at the set time. Your device can be scheduled to do many things.                                 (https://storage.crisp.chat/users/helpdesk/website/Few readers
  • How to share a network
    1. Select the SHARE NETWORK button. 2. Choose either the SEND INVITATION or PHONE to PHONE sharing.Few readers
  • How do I add an auto-off timer on my device?
    In the Zimi app, select Settings then the device. Under the device’s name enable the Auto Off Timer Select the timer and adjust the hour and minutes to the required amount. When you turn the device on, the LED logo on the device will pulse indicating that the timer has started.Few readers
  • How to create a new network
    Select the MENU ICON located in the top left hand corner. Select SETUP NEW NETWORK. Select Create New Network or Scan Network QR if you have a Mesh & Go card. For more information about Mesh & Go, click here Enter a name for your new network The new network has now been created. It will now aFew readers
  • How to turn all the lights off at once
    To turn all the lights off from the Zimi app, select the Lifestyle button located on the bottom of the screen. Then select All Lights OffFew readers
  • How to remove a device
    Select the MENU ICON located in the top left hand corner. 2. Select MANAGE NETWORK to open the network settings 3. Select the (-) icon next to devices. 4. Choose the device you would like to remove.Few readers
  • How do I set Sunrise and Sunset times?
    On the Zimi app and select Schedule 2) Select either Sunrise on Sunset. The time will automatically adjust based on your location.Few readers
  • Using the Speed Sense Technology feature on the Fan Controller
    On the Zimi app, select the room where your fan is located.  Then tap the fan icon on the left side which will enable this feature.Few readers
  • How do I set my minimum and maximum levels on my Light Dimmer and Multi-Dimmer Switches?
    To change your minimum and maximum levels for your dimmable light switch, go to the Settings page in the Zimi app and use the sliders to set your dim levels.Few readers
  • How do I monitor my energy usage?
    You can monitor the power usage of all your devices in the Zimi app. Select the ENERGY USE icon on the bottom menu bar. Choose a room to view the energy usage of devices. Enter electricity cost which can be found on your electricity bill.Few readers
  • How to rename devices
    Open the room where the device is and select Settings Select the device you want to rename. Select the device name to rename the device.Few readers
  • How to switch to a different network
    To switch to a different network, press the NETWORK SWITCH icon on the top bar. Select your networkFew readers
  • How to turn off the LED indicator on your devices
    Go to the SETTINGS screen Choose the device Enable the “Turn LED off when idle” option.Few readers
  • How to remove a user
    You can remove a user from a network if you have admin rights. Select the MENU ICON located in the top left hand corner. 2. Select MANAGE NETWORK to open the network settings. Select the (-) icon next to users. Choose the user you would like to remove. You can also remove the user by sliding your finger to the left.Few readers

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