Articles on: FAQs

What is Recovery Mode?

Recovery Mode is a troubleshooting feature that helps restore your Zimi device if it encounters problems during a firmware update or stops working properly.


When to use Recovery Mode:

  • Your device has a red LED indicator light
  • A firmware update failed or was interrupted
  • Your device is unresponsive after an update


How to use Recovery Mode:

  1. Open the Zimi app and navigate to the main menu
  2. Select Recovery Mode
  3. Choose your preferred recovery method:


Automatic Recovery This option will automatically detect any devices showing a red LED indicator and reapply the firmware update. Keep your phone close to the device while the recovery is in progress.


Manual Recovery This option allows you to scan the QR code on the device that has the red LED indicator for a more targeted recovery process.

Once the recovery process completes, your device should return to normal operation with a white or blue LED indicator.



If you continue to experience issues after using Recovery Mode, please contact Zimi Support at support@zimi.life for further assistance.


Updated on: 21/01/2026

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