My Airtouch device says “No Zimi Router found. Click “Retry” to search again”.
If you receive this message, please power cycle your Cloud Connect and wait for a few seconds.
Then tap on the Airtouch logo, select Zimi then select the Zimi Router (Cloud Connect device)
![](https://storage.crisp.chat/users/helpdesk/website/ba4e2eec75c4a800/e69a8419-6f6d-43dd-a028-a278dc_1t076bm.jpeg)
Then tap on the Airtouch logo, select Zimi then select the Zimi Router (Cloud Connect device)
![](https://storage.crisp.chat/users/helpdesk/website/ba4e2eec75c4a800/e69a8419-6f6d-43dd-a028-a278dc_1t076bm.jpeg)
Updated on: 23/05/2023
Thank you!