'Connect to ZIMI Router Failed' message appeared on my Airtouch
If you received this message while trying to connect to your Powermesh network on your Airtouch device, please perform a power cycle on your Zimi Cloud Connect then try again.
Please contact the team at support@zimi.life if you are still experiencing issues.
![](https://storage.crisp.chat/users/helpdesk/website/950a41c761a3a80/image_1wepnt5.png)
Please contact the team at support@zimi.life if you are still experiencing issues.
Updated on: 23/05/2023
Thank you!