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  2. Typical FAQs
Typical FAQs

Get answers to common questions.

  • How many Zimi users can connect to a network at the same time?
  • What happens after a power outage?
  • I received the message 'Sorry this code is not valid' while sharing a network
  • I received the message 'Sorry this code is not valid' while adding a device
  • My Garage Controller is making a clicking noise during setup. Garage door is not moving
  • I cannot find 'Zimi' under Skills & Games on my Alexa app.
  • I would like to share my network with another user
  • Where can I find the Speed Sense Technology feature on my Fan Controller?
  • Adding my Zimi Cloud Connect displays a 'Could not validate device’ message.
  • Google does not respond to voice commands
  • Powermesh Logo is RED while performing a Firmware update
  • What is Mesh & Go?
  • My phone is taking a long time to pair a device, is this normal?
  • Do the Powermesh Light Dimmer and Switches require a neutral at the wall?
  • Can the Mesh & Go card be reused?
  • What happens when a home changes ownership?
  • Can I have multiple Light Dimmers or Switches control the same lights?
  • How many devices can be on a network?
  • Do you need a router or hub to control devices?
  • What is the range of devices?
  • What happens if there is a power outage?
  • How many schedules can I have per device?
  • Will automatic schedules happen without my phone?
  • What is the Mesh & Go card used for?
  • Can you play music on a Bluetooth speaker while using Zimi?
  • Can I control devices on my network when I'm away from home?
  • I have an old phone, will I be able to use Zimi?
  • I am not an electrician, can I install electrical devices?
  • Does Zimi work with the Google Assistant and Amazon Alexa?
  • Can I change the colours of the LED indicator?
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