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  1. Zimi
  2. Typical FAQs
Typical FAQs

Get answers to common questions.

  • How many Zimi users can connect to a network at the same time?
  • What happens after a power outage?
  • My Cloud Connect keeps going offline
  • My Cloud Connect has a red light during setup.
  • What are the voice commands to control my garage door?
  • How do I change the room name for a device?
  • My Airtouch device says “No Zimi Router found. Click “Retry” to search again”.
  • My Garage Controller is making a clicking noise during setup. Garage door is not moving
  • I cannot find 'Zimi' under Skills & Games on my Alexa app.
  • I would like to share my network with another user
  • Where can I find the Speed Sense Technology feature on my Fan Controller?
  • Google does not respond to voice commands
  • How do I rename a device?
  • Powermesh Logo is RED while performing a Firmware update
  • Can I use Apple Homekit or Siri?
  • My phone is taking a long time to pair a device, is this normal?
  • Do the Powermesh Light Dimmer and Switches require a neutral at the wall?
  • What happens when a home changes ownership?
  • Can I have multiple Light Dimmers or Switches control the same lights?
  • How many devices can be on a network?
  • Do you need a router or hub to control devices?
  • What is the range of devices?
  • What happens if there is a power outage?
  • How many schedules can I have per device?
  • Will automatic schedules happen without my phone?
  • Can I turn off the LED indicator on my devices?
  • What is the Mesh & Go card used for?
  • Can I control devices on my network when I'm away from home?
  • Does Zimi work with the Google Assistant and Amazon Alexa?
  • How safe is my Powermesh network?
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