Typical FAQs
Get answers to common questions.
- How many Zimi users can connect to a network at the same time?
- What happens after a power outage?
- I received the message 'Sorry this code is not valid' while sharing a network
- I received the message 'Sorry this code is not valid' while adding a device
- My Garage Controller is making a clicking noise during setup. Garage door is not moving
- I cannot find 'Zimi' under Skills & Games on my Alexa app.
- I would like to share my network with another user
- Where can I find the Speed Sense Technology feature on my Fan Controller?
- Adding my Zimi Cloud Connect displays a 'Could not validate device’ message.
- Google does not respond to voice commands
- How do I rename a device?
- Powermesh Logo is RED while performing a Firmware update
- What is Mesh & Go?
- My phone is taking a long time to pair a device, is this normal?
- Do the Powermesh Light Dimmer and Switches require a neutral at the wall?
- Can the Mesh & Go card be reused?
- What happens when a home changes ownership?
- Can I have multiple Light Dimmers or Switches control the same lights?
- How many devices can be on a network?
- Do you need a router or hub to control devices?
- What is the range of devices?
- What happens if there is a power outage?
- How many schedules can I have per device?
- Will automatic schedules happen without my phone?
- Can I turn off the LED indicator on my devices?
- What is the Mesh & Go card used for?
- Can you play music on a Bluetooth speaker while using Zimi?
- Can I control devices on my network when I'm away from home?
- I have an old phone, will I be able to use Zimi?
- I am not an electrician, can I install electrical devices?