Troubleshooting
Articles
- 'Security Certificate Expired' message has appeared while adding a Cloud Connect
- My Cloud Connect is offline and the light is flashing white
- How do I set Sunrise and Sunset times?
- My garage door doesn't work after linking my Google Home or Alexa account?
- 'Connect to ZIMI Router Failed' message appeared on my Airtouch
- Wiring Diagram for ST50EVOB1
- I would like to speak to someone at Zimi Support.
- What is Recovery Mode?
- How do I set up a Google routine which includes fans and my garage door?
- How do I set up and use my Powermesh network on an Airtouch console?
- My network is not displaying my devices. Only a blank screen.
- I received the message “Sensor cannot be found” after adding my Garage Controller.
- On the Zimi app it says, “Sensor not paired”. How do I add the sensor?
- On the Zimi app it says, “Sensor not trained yet”. How do I train my sensor?
- How do I keep some of my devices separate from voice control?
- How do I delete a schedule?
- How do I set my minimum and maximum levels on my dimmable light switch?
- What are the button shortcuts for the Dimmable or Mult-Dimmable Switch?
- One of my buttons is flashing 3 times, what does this mean?
- Where is the reset button?
- Can you dim lights on Multi-Purpose switches?
- My Amazon Alexa will not open my garage door. Voice control works with the other switches.
- Google is asking me for the pin when I try to open the garage door. Where do I find the pin number?
- The Zimi app is not starting the update. The device is flashing blue and white.
- How do I add an auto-off timer on my device?
- How do I change the battery on my garage sensor?
- I cannot add devices in the Zimi app. The screen just loops.
- I have changed Internet Providers. What do I need to do with my Cloud Connect?
- Wiring Diagram for Marantec Comfort 800 / 1000
- Wiring Diagram for Marantec Comfort 260 / 270 / 280 / 380
Support
Troubleshooting
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