The red logo on a Powermesh indicates a fault. For dimmable switches, the indicator will flash 1, 2 or 3 times depending on the fault below.
If the indicator is not flashing, try updating the device firmware.
Instructions can be found here
RED + indicator 1x single flash
RED + indicator 2x double flash
RED + indicator 3 x triple flash
You can attempt to clear the error with a single press RESET BUTTON. Do not hold the reset button as this will factory reset the device.
Please contact the team at firstname.lastname@example.org if you are still experiencing issues.